Last updated: 20/11/2023

 Introduction

Welcome to Dumfries & Galloway Mental Health Association’s website. Use of ‘we’, ‘our’ and ‘us’ are references to DGMHA. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you visit our website www.dgmha.org.

By using our Site, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Site.

Information We Collect

1. Personal Information

We may collect personal information from you when you voluntarily submit it through our contact form. This may include:

- Your name

- Email address

- Phone number

- Any other information you choose to provide

2. Non-Personal Information

We may also collect non-personal information automatically as you navigate through the Site. This may include:

- IP address

- Browser type

- Operating system

- Referring website

- Pages viewed

- Time and date of visit

How We Use Your Information

1. Personal Information

We may use the personal information you provide to:

- Respond to your inquiries or requests

- Provide information about our products or services

2. Non-Personal Information

We use non-personal information to analyse trends, track user engagement, and improve the overall user experience on our Site.

Cookies and Google Analytics

Our Site uses cookies to enhance your browsing experience. By using Google Analytics, we collect and process data about your use of the Site, including:

- Pages visited

- Duration of visit

- Interaction with pages

This information helps us understand how users engage with our Site, but it does not personally identify you.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security

We implement a variety of security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the right to:

- Access, correct, or delete your personal information

- Opt-out of marketing communications

- Withdraw consent for processing your personal information

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Information

If you have any questions about this Privacy Policy, please contact us at enquiries@dgmha.org